Terms & Conditions

These Terms and Conditions constitute the entire agreement between Upstairs Downstairs Domestic Recruitment (“the Agent”) and the employer client (“the Principal”)

1         The Agent cannot proceed with formal arrangements of placements until the completed registration forms have been received.

2         The Agent acts as an introduction and booking agent and does not either directly or indirectly employ staff. Staff are always employed by the Principal (except where they elect to be self employed i.e. a maternity nurse). Staff shall be under the supervision, direction and control of the Principal.

3         The Agent shall be under no liability whatsoever to the employer for any death or injury caused to or sustained by any person nor for any loss or damage, expense, claim, damage, delay or behaviour caused directly or indirectly by the introduction or engagement or the acts or omissions of the applicant, nor as to the medical fitness of the applicant. We strongly recommend that the Principal has the appropriate insurance cover.

4         The Agent will strive to ensure a suitable match is made for the vacancy. The Principal must satisfy  her or himself of the suitability of the applicant for the position and check references and certificates personally. The final responsibility for any decision to employ the applicant rests with the Principal.

5         It is the responsibility of the Principal to pay the employees tax and national insurance contributions and to provide a payslip detailing deductions for each day worked.

6         The Agent must be notified immediately when a suitable person is engaged and informed of the commencement date and length of stay if appropriate. Any Principal who engages the services of a person originally introduced by this Agent, having previously declined that person’s service, will be liable for the appropriate fee.

7         Agent fees should be submitted within 14 days of the invoice date. Failure to do so will result in a 10% surcharge for each calendar month delay in settling your account. Non payment of fees will result in legal action being taken and the withdrawal of the introduced employee.

8         It is suggested that a four week trial period be enforced when engaging a person. This will enable both parties to ensure they are happy.  If the employment is terminated within this period a refund as

a.        Following happens then these terms will apply:

                                                               i.      Terminated within 2 weeks                   50% refund

                                                              ii.      Terminated within 4 weeks                   25% refund

9         The Agent must be informed in writing immediately of the reason for the termination.

10      Introductions are strictly confidential. The passing on of an introduction to another employer that results in engagement renders the Principal liable to pay the Agents fees in full.

11      It is the responsibility of the Principal to agree, at the time of the interview, the duties required of the employee, salary, time off, holiday and period of notice. You are legally required to give these details to the employee within the first 12 weeks of employment. You are advised to agree insurance cover for the employee and for any vehicles that may be used by the employee and whether the contract is for an indefinite or fixed period of time.